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Job Postings
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Service
Join Our Team as a Service Advisor – Penticton Toyota
Penticton Toyota is a family-owned and operated dealership with a fast-paced, dynamic, and exciting workplace culture. We’ve recently moved into a brand-new, state-of-the-art facility and are looking for a motivated and customer-focused individual to join our team as a Service Advisor.
This is a key position where customer service meets technical expertise—the front line of our aftersales experience.
About the Role
As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service, maintenance, or repairs. You will manage the entire service process from start to finish, ensuring a seamless and positive experience for every guest.
Key Responsibilities
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Guide customers through the service process from vehicle check-in to payment and final pickup.
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Accurately translate customer concerns into clear instructions for technicians.
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Advise customers on necessary and recommended maintenance or repairs.
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Ensure compliance with Toyota Canada’s warranty policies and procedures.
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Coordinate with technicians, parts department, and other internal teams to ensure timely and efficient service delivery.
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Maintain detailed and accurate repair order documentation throughout the service lifecycle.
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Process payments, warranty claims, and close repair orders with accuracy.
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Deliver exceptional customer service and maintain high levels of customer satisfaction.
What We’re Looking For
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Strong communication and problem-solving skills.
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Ability to thrive in a fast-paced environment and think on your feet.
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Exceptional attention to detail and solid numerical skills (e.g., billing, labor times, percentages).
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A customer-first mindset with a passion for delivering top-tier service.
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Previous automotive or dealership experience is an asset.
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Familiarity with Toyota policies and systems is a bonus, but not required.
Why Join Penticton Toyota?
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Work in a brand-new, modern facility.
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Be part of a supportive, close-knit team in a family-run business.
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Opportunities for growth and career advancement within the dealership.
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Competitive compensation and benefits package.
If you're looking for a challenging and rewarding role where you can make a real impact and grow your career, we want to hear from you!
Apply today and become part of the Penticton Toyota family.
Penticton Toyota is fully open and operational – and we’re growing! We are looking for motivated and professional Automotive Technicians to join our team and be part of this exciting new chapter.
We are actively hiring Red Seal Certified Technicians, but all levels of apprenticeship will be considered. If you are passionate about automotive excellence, thrive in a fast-paced environment, and are committed to delivering high-quality work, we want to hear from you.
What You’ll Do
- Perform a wide range of automotive repairs and maintenance tasks
- Diagnose and troubleshoot vehicle issues using advanced tools and technology
- Conduct inspections and tests to identify mechanical and electrical problems
- Follow schematics, service manuals, and repair procedures accurately
- Assemble, disassemble, and replace vehicle components as required
- Maintain a clean, safe, and organized work environment
- Communicate effectively with customers and team members
What We’re Looking For
- 1+ year of experience in automotive repair and maintenance (required)
- Red Seal Certification (preferred, not required)
- Strong mechanical aptitude and diagnostic skills
- Ability to lift heavy parts and perform physical duties
- Proficient in the use of hand and power tools
- Detail-oriented with a strong work ethic
- Excellent communication and teamwork skills
- Valid Driver’s License (required)
Why Join Us?
- Move into a brand-new, modern facility with the latest equipment
- Competitive flat-rate compensation with a guaranteed base
- Bonus pay opportunities
- Comprehensive benefits package including:
- Extended health and dental care
- Life insurance
- Store and parts discounts
- Company events
- On-site parking
Be a part of something big. Apply now and grow your career with Penticton Toyota.
Job Types: Full-time, Permanent
Pay: $5,600.00-$11,000.00 per month
Additional pay:
- Bonus pay
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
Experience:
- automotive technician: 1 year (required)
Licence/Certification:
- Driver's License (required)
- Journeyman (preferred)
Work Location: In person
Apply Now:
Sales
Are you passionate about cars and great with people?
Penticton Toyota is looking for a motivated New Car Sales Consultant (Product Advisor) to join our team! If you thrive in a fast-paced, customer-focused environment and want to represent one of the most trusted brands in the industry, this is the opportunity for you. Our business is in growth mode, and we are aggressively looking for the right candidate.
Why Join Penticton Toyota?
✅ The Best Team in Town – Our dealership has overcome incredible challenges, rising from the ashes—literally. Even after a fire, we remained one of the top-performing dealerships in the Okanagan. Our team’s resilience, dedication, and continuous skill development have only made us stronger. With our new state-of-the-art building, we now have room to expand and grow our team.
✅ Strong Toyota Brand & Reputation – Toyota is known for reliability, resale value, and quality, making our vehicles easier to sell. We take our reputation seriously, as reflected in our outstanding customer reviews online and in the community.
✅ Access to the Best New Inventory – With increasing volume factory allocations we consistently receive fresh inventory, ensuring our customers have access to the newest Toyota models with the latest features. Demand for Toyota product is as strong as ever.
✅ Competitive Earning Potential – Uncapped commission-based earnings allow you to control your income. The more you sell, the more you make! Last year, we improved our pay plan to ensure hard work is fairly rewarded.
✅ Career Growth Opportunities – We promote from within, offering paths into Finance & Insurance (F&I), Pre-Owned Sales, and Management. We mentor, coach, and train our staff to drive success and career progression.
✅ Marketing & Lead Generation – We invest in strategic marketing campaigns to generate leads. In return, we encourage our Product Advisors to build their personal brand and expand their social reach to connect with even more customers. We have a strong and ever growing lease portfolio that drives repeat business.
✅ Training & Support – We provide ongoing training, mentorship, and a supportive team environment to help you succeed.
What You’ll Be Doing:
- Engaging with customers to understand their needs and match them with the perfect new Toyota.
- Guiding customers through the sales process, from test drives to financing options.
- Building relationships with new and returning customers to create repeat business and referrals.
- Staying up to date on Toyota models, features, and the latest industry trends to provide expert advice.
- Providing an exceptional purchase experience and ensuring customer satisfaction.
What We’re Looking For:
✔ A passion for cars and a strong drive to succeed in sales.
✔ Excellent communication & customer service skills.
✔ A self-motivated and goal-oriented attitude.
✔ Previous sales experience is a plus, but we’re willing to train the right candidate.
✔ Ability to work Saturdays.
✔ A valid driver’s license and clean driving record.
Job Details:
Job Type: Full-time, Permanent
Earning Potential: $50,000.00 - $210,000.00 per year (commission-based)
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discounts
Schedule:
- 5 day shifts per week
- Saturdays
- Bonus & commission pay
Location: Penticton, BC – Must reliably commute or have a plan to relocate before starting work
Experience: Customer service: 1 year (preferred)
Ready to Accelerate Your Career?
If you’re looking for a rewarding career with uncapped earning potential in a fast-growing dealership, apply today or visit us at Penticton Toyota to learn more.
Join us and drive your career forward!
*Please note this is not a delivery driver position*
What You'll Do
- Create memorable, fun, and professional experiences for our customers. This includes showing them around their new vehicle prior to taking it home. Minus the red suit, you'll pretty much be a real-life Santa Claus!
- Prep for vehicle delivery day – Ensure all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights prior to delivery.
- Introduce guests to the Parts and Service Department to emphasize quality and efficiency of service operations and retail parts and accessories.
- Communicate effectively with finance managers for vehicle delivery dates and information
- Coordinate with service department to book the first service appointment before turning over the keys
- Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times
- Assist in the delivery of new and used vehicles to certain off-site locations, in between dealerships or directly to clients' homes.
- Walk the lot and visually inspect and manage inventory by making sure it is optimally merchandised
- Attend regular training and department meetings for career growth and development
Qualifications
- Must have a valid Class 5 Driver's License with a clean driving record
- 2+ years of customer facing experience with a passion for creating memorable customer experiences
- Extremely positive attitude and a self-starter
- Flexible work schedule (with the ability to work Saturdays)
- Passion for customer service and putting a smile on someone's face.
- Strong communicator with excellent interpersonal skills.
- Interest in career growth into a Product Advisor role
- No experience in automotive required
Job Type: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
Schedule:
- 8 hour shift
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Are you passionate about cars and great with people?
Penticton Toyota is looking for a motivated Used Car Salesperson (Product Advisor) to join our team! If you thrive in a fast-paced, customer-focused environment and want to represent one of the most trusted brands in the industry, this is the opportunity for you. Our business is in growth mode and we are aggressively looking for the right candidate.
Why Join Penticton Toyota?
✅ The best team in town – Our dealership has overcome incredible challenges, rising from the ashes—literally. Even after a fire, we remained one of the top-performing dealerships in the Okanagan. Our team’s resilience, dedication, and continuous skill development have only made us stronger. With our new state of the art building we now have room to expand and grow our team.
✅ Strong Toyota Brand & Reputation – Our vehicles are known for their reliability, resale value, and quality, making them easier to sell. We take our reputation seriously and that is reflected in our customer reviews online and in the community.
✅ Access to Quality Inventory – We offer a wide selection of Toyota Certified Pre-Owned (TCUV) vehicles and trade-ins across various makes and models. We have a strong lease penetration which results in a high volume of great quality lease returns on our Pre-Owned lot.
✅ Vehicle Reconditioning – We are strong believers in reconditioning our vehicles to a high standard to ensure our customers remain loyal to our dealership for service and repeat purchases. We take pride that our vehicles are professionally inspected and detailed. We sell vehicles we would buy and feel comfortable selling our inventory to friends and family.
✅ Competitive Earning Potential – Uncapped commission-based earnings allow you to control your income. The more you sell, the more you make! Last year we improved the pay plan on vehicles to ensure hard work is fairly rewarded.
✅ Career Growth Opportunities – We promote from within, offering paths into new car sales, finance & insurance (F&I), and management. We mentor, coach and train our staff to promote from within and drive success.
✅ Marketing – We are committed to driving success through strategic marketing campaigns that generate leads. In return, we encourage our Product Advisors to build their personal brand and expand their social reach to connect with even more customers.
✅ Training & Support – We provide ongoing training, mentorship, and a supportive team environment to help you succeed.
What You’ll Be Doing:
Engaging with customers to understand their needs and match them with the perfect pre-owned vehicle.
Guiding customers through the sales process, from test drives to financing options.
Building relationships with new and returning customers to create repeat business and referrals.
Staying up to date on Toyota models, features, and the used car market to provide expert advice.
What We’re Looking For:
✔ A passion for cars and a strong drive to succeed in sales.
✔ Excellent communication & customer service skills.
✔ A self-motivated and goal-oriented attitude.
✔ Previous sales experience is a plus, but we’re willing to train the right candidate.
✔ Ability to work Saturdays
✔ A valid driver’s license and clean driving record.
Ready to Accelerate Your Career?
If you’re looking for a rewarding career with a dealership that values its employees and customers, we want to hear from you!
Apply today or visit us at Penticton Toyota to learn more.
Join Penticton Toyota and drive your career forward!
Job Type: Full-time
Commission Pay Average: $50,000.00-$210,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Store discount